Two ladies having a conversation empathy

Build stronger

We are a Brisbane social enterprise  here to help you create happier, healthier, more effective workplaces and communities - and save lives - through empathy. 

Fun and interesting content

Improve your relationships with those around you by making them feel heard, valued and visible.

Learn anywhere

Sign up to our courses online or bring us to your workplace for a memorable group workshop.

Positive results guaranteed

Apply the skills you learn with Empathy First to your personal and professional life.

Your journey of 

empathy begins here

Making people feel heard, valued and visible is the forgotten skills in the leadership and managerial toolkits.

If you want a profitable, sustainable company and a happy, healthy, engaged workforce then Empathy First training and coaching can help you.

We go beyond checklists, action plans and posters to embark on a journey of self-reflection and connection.

What is Empathy

and what are the benefits for your business?

(watch this 1 minute video).

Friendly Conversation

Explore our resources

From engaging online courses, captivating group presentations and informative podcasts, you'll be transformed by the memorable, easy-to-use content.

Workshops and Speaking

Workshops and Speaking

At our Empathy Training group workshops you develop the understanding and skills to communicate with empathy with your colleagues and clients.

Online Empathy Training

Online Empathy Training

Empathy First online empathy training offers self paced and guided courses to help you harness the positive power of Empathy. Transform your workplace into an employer of choice by strengthening your relationships with colleagues, clients, and yourself.

Empathy Quiz

Empathy Quiz

Compassionate empathy is the key to strengthening your relationships. Take this quiz to find out if you as empathetic as you think you are.

What is empathy training?

What is empathy training?

Empathy is often misunderstood and feared in our lives and our businesses. This article explores the concept of empathy and how empathy training can strengthen your personal and business relationships.



Join us as we explore the role of empathy and mental health in a variety of professions and experiences. So far we've had enlightening conversations with engineers, soldiers, nurses, paramedics and artists. Most recently we explored empathy and grief.

Lose Your Mind VR

Lose Your Mind VR

Our advanced empathy training incorporates experiential learning with a focus on mental illness and communication.

Our courses have been deliberately crafted to show you how to build connection with your colleagues, clients, family and friends. Regardless of your industry, we can help you transform your workplace to be happy, healthy and successful.

It starts with you and it starts with Empathy First.

Empathy training and coaching with 

Leanne Butterworth

Hello!  I'm Leanne Butterworth and I'm on a mission to create happy and healthy workforces by empowering leaders with empathy skills that will create a thriving, productive and sustainable business - and save lives.


Based in Brisbane, I am mum to Rowan and Zara, I have a degree in  Applied Science and a Graduate Certificate in Business (Nonprofit and Philanthropy Studies).  I received a George Alexander Foundation Scholarship,was inducted onto the Nu Lambda Mu International Honor Roll and showcased my work to His Royal Highness, the Duke of York. As an active member of the start up, mental health and social enterprise communities, I tutor in Social Enterprise for the Queensland University of Technology and work closely with the Queensland Social Enterprise Council.


What people say

Griefs dos and don'ts one pager summary
Write emails with empathy one pager
Image by Priscilla Du Preez

Ready to get started?

Contact us.

Learn more about empathy by subscribing to our monthly newsletter.


Thanks for subscribing!